ZONAL(EAST & NE) For All India IT Association - Work Related Ministry Of Communication And IT (Govt. Of INDIA)
In Association With All India IT Association - Work Related To Ministry Of Communication And Information Technology Association, (Govt. Of India )
PROFESSIONAL COURSES
CONTENTS
1. Package of Personality Development
2. Leadership
3. Interpersonal Relations
4. Communication in organizations
5. Stress Management
6. Group Dynamics and Team Building
7. Conflict Management
8. Performance Appraisal
9. Time Management
10. Motivation
Course Content
Unit 1 : Leadership : Introduction to Leadership, Leadership
Power, Leadership Styles, Leadership in
Administration.
Unit 2 : Interpersonal : Introduction to Interpersonal Relations, Analysis
Relations of different ego states, Analysis of Transactions,
Analysis of Strokes, Analysis of Life position
Unit 3 : Communication : Introduction to Communication, Flow
of Communication, Listening, Barriers
of Communication, How to overcome barriers
of communication.
Unit 4 : Stress : Introduction to Stress, Causes of Stress, Impact
Management Stress, Managing Stress
Unit 5 : Group Dynamics : Importance of groups in organization,
and Team Interactions in group, Group
Building Decision Taking, Team Building, Interaction
with the Team, How to build a good team?
Unit 6 : Conflict : Introduction to Conflict, Causes of Conflict,
Management Managing Conflict
Unit 7 : Performance : Introduction to Performance Appraisal,
Appraisal Vertical Appraisal, Horizontal Appraisal,
360º Performance Appraisal,
Methods of improving Techniques of
Performance Appraisal.
Unit 8 : Time : Time as a Resource, Identify Important Time
Management Wasters, Individual Time Management
Styles, Techniques for better Time Management.
Unit 9 : Motivation : Introduction to Motivation, Relevance and
types of Motivation, Motivating the subordinates,
Analysis of Motivation
