Unit 1 : Leadership : Introduction to Leadership, Leadership
Power, Leadership Styles, Leadership in
Administration.
Unit 2 : Interpersonal : Introduction to Interpersonal Relations, Analysis
Relations of different ego states, Analysis of Transactions,
Analysis of Strokes, Analysis of Life position
Unit 3 : Communication : Introduction to Communication, Flow
of Communication, Listening, Barriers
of Communication, How to overcome barriers
of communication.
Unit 4 : Stress : Introduction to Stress, Causes of Stress, Impact
Management Stress, Managing Stress
Unit 5 : Group Dynamics : Importance of groups in organization,
and Team Interactions in group, Group
Building Decision Taking, Team Building, Interaction
with the Team, How to build a good team?
Unit 6 : Conflict : Introduction to Conflict, Causes of Conflict,
Management Managing Conflict
Unit 7 : Performance : Introduction to Performance Appraisal,
Appraisal Vertical Appraisal, Horizontal Appraisal,
360º Performance Appraisal,
Methods of improving Techniques of
Performance Appraisal.
Unit 8 : Time : Time as a Resource, Identify Important Time
Management Wasters, Individual Time Management
Styles, Techniques for better Time Management.
Unit 9 : Motivation : Introduction to Motivation, Relevance and
types of Motivation, Motivating the subordinates,
Analysis of Motivation